Molfetta bears all shipping costs in the event that a product is damaged or has a defect from the first use, within a maximum period of 7 days from the date of receiving the order, more than 7 days. Your purchase will be served to the fullest, and if there are any problems after that, we will be happy to serve you.
Warranty on all electronic devices for a period of two years from the date of purchase (unless it is inconsistent with the product description) and it is necessary to present the purchase invoice or provide us with the order number.
Warranty does not cover misuse or breakage.
Note: The warranty does not include accessories such as covers, stickers and other non-electronic products (unless the warranty is mentioned in the product description and page).
In the event that a product other than the order that was ordered from the store arrives, and the store made a mistake in preparing the order, the store will bear all shipping costs and product replacement.
In the event that you receive a damaged or defective product from the first use of the product, please contact us directly within a maximum of 7 days.
In the event of a malfunction during the specified warranty period after using the product, the damaged product will be replaced with a new product of the same type directly. They can be used at any time through our website, after which the replacement product is shipped by the Molfetta Store.
Receipt of the shipment from the shipping company is an acknowledgment from the customer that the shipment (carton) is in good condition and has not been opened before receipt.
In the event of a malfunction during the specified warranty period after using the product, the damaged product will be replaced with a new product of the same type directly. Any time through our website, after that the replacement product is shipped by the merchant and the customer bears the full shipping costs.
